Group Visit Information
Before you fill out the form below, there are a few details you may like to know.
We offer discounted tickets for groups of 12 or more. If a group size exceeds 30 or so, we’ll split it into at least two smaller groups to maximize the experience for everyone. Groups of 75 or more are very difficult to accommodate due to facility restrictions. For student groups we require at least a 10 to 1 student to teacher ratio.
For admission to the exhibit hall only, adult group tickets are $14.00, senior/veteran/military group tickets are $12.00, and student group tickets are $10.00. If your group would also like to see a planetarium show, the cost will increase by just $3 for each ticket. Accompanying children younger than 5 can enter the exhibit hall for free; however, a $6.00 ticket will need to be purchased for each child requiring their own seat in the planetarium.
For members and scheduled groups, timed entry tickets are available beginning at 9:00 a.m. each day with the last entry at 4:00 p.m. For all others, entry times begin at 10:00 a.m. each day. This means you will need to purchase tickets for the hour you plan to arrive. Once you arrive, your group can stay for as long as they would like or until the Discovery Center closes at 5:00 p.m. If your visit includes a planetarium show, please plan to arrive a few minutes before the showtime. Please note that you may only gain access to the exhibit hall up to 10 minutes before your scheduled hour of arrival, subject to availability.
We currently offer three different planetarium shows:
Creation in the Solar System - 10:00, 12:00, 2:00, and 4:00.
Exploring Deep Space - 9:30, 10:35, 12:35, 2:35, and 4:35.
Secret Ocean - 11:10, 1:10, and 3:10
Please note our planetarium has a limited capacity per show. Seating is not reserved, and guests will be seated on a first-come, first-served basis. PLEASE BE ON TIME FOR YOUR SHOW AS THERE ARE NO REFUNDS ON PLANETARIUM TICKETS AND WE MAY NOT BE ABLE TO OFFER YOU A DIFFERENT SHOWTIME. ALL SHOWS WILL START ON TIME.
To receive the benefit of discounted group pricing, you must register your group at least two weeks before the expected date of your visit. At the time you register, you will pay a $50 non-refundable deposit. Full payment is due no later than two weeks before your expected visit date. If you register exactly two weeks before the day of your visit, full payment will be due at the time of registration. Please keep in mind that if any group member misses a show or is unable to attend the trip for any reason, group tickets cannot be refunded or exchanged for a later date. This is necessary to keep our programs on schedule, and also considers the needs of our staff, volunteers, and other guests.
Once your reservation has been finalized, we will not be able to make changes or offer refunds. If you have additional people attending on the day of your trip, retail tickets are available at the ticket counter on a first-come, first-served basis.
In order to register your group, you will need to know:
- The date you would like to visit.
- Which planetarium shows you prefer for your group to see.
- The final headcount of your group.
REQUEST GROUP RESERVATION
When you’re ready to move forward, please fill out the form below or call our Customer Service Department at (800) 743-6374.
Please note: Someone from our Customer Service team will be reaching out to you very soon to go over the details of your request. Your reservation is not complete until your order is paid in full.